We are writing to let you know how much we appreciate your obvious dedication to maintaining the high standards and reputation of your company. We were very pleased with your staff (and your personal attention as well) in trying to find and resolve the issue we had with one of our HVAC units not heating properly. We are certain we made the right decision in having you replace the old unit. Your pricing was very good and the new one is much more efficient. We have also used your company in the past for our rental properties and have recommended your company to others. We will continue to do so without any hesitation.